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3-star hotel Check-out 11:00

The City Hotel Chester

Discover The City Hotel Chester, a boutique hotel situated in Saltney, just moments from top attractions like Chester Zoo and Chester Cathedral. Enjoy high-quality accommodations with kitchenettes, free Wi-Fi, and exceptional service. Ideal for both work

The City Arms, 56 Chester St, Saltney, Chester CH4 8BJ, United Kingdom View on map
8/10
Very Good Based on 63 recent guest reviews
Free Wi-Fi Kitchens in some rooms Airport shuttle Smoke-free
What recent guests emphasize

Comfortable stays with thoughtful amenities

Visitors highlight the high standards of the rooms, attentive service, and convenient kitchen facilities, balanced by some layout quirks and a location near a rail line.

Guests often praise

  • High-quality, well-designed rooms with modern, comfortable furnishings
  • Friendly and attentive staff providing personalized service, including helpful communications before arrival
  • Rooms equipped with kitchenettes or kitchen facilities allowing for self-catering
  • Thoughtful extras like complimentary coffee pods, fresh milk, bottled water, and welcome drinks
  • Convenient on-site bar area offering a relaxed space to unwind

Worth knowing

  • Some rooms have open-plan bathrooms without doors, which may not suit all guests
  • Bathroom design can cause water to spread into the main room area after showering
  • The hotel is situated close to a rail line, and while trains are audible, they are generally not disruptive
  • No on-site restaurant or pool facilities; certain amenities like fitness center are absent
  • Free parking is available but located in a public car park behind the hotel

Best for

  • Business travelers seeking comfortable, well-equipped rooms with kitchenettes
  • Visitors planning extended stays who appreciate self-catering options
  • Guests looking for a quiet, smoke-free environment with friendly, attentive service
  • Couples wanting a stylish, relaxed base for weekend getaways (with attention to room layout preferences)
  • Those requiring convenient access to nearby attractions such as Chester Zoo and Chester Cathedral
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About this property

Welcome to The City Hotel Chester

The City Hotel Chester is a delightful destination that caters to both business travelers and leisure guests alike. With a commendable 4-star rating, this hotel is nestled in a prime location at The City Arms, 56 Chester St, Saltney, Chester. Patrons are greeted with an evident commitment to quality, as guests have noted the high standards of the rooms, which are not only beautifully decorated but equipped with modern amenities such as kitchenettes in some units.

Many visitors have praised the attentive and polite staff. G F remarked on the warmth and professionalism of the team, enhancing their stay with charming service. Guests can relax at the comfortable bar area, where they can unwind with a drink after a busy day or enjoy a delicious coffee in the morning. This friendly atmosphere makes The City Hotel Chester feel like a home away from home.

Room options are thoughtfully curated, with open-plan designs that appeal to a variety of guests. Adrian Batterley shared his admiration for Room 8, highlighting its spaciousness and layout. Though he humorously noted a lack of privacy regarding the bathroom, this doesn't detract from the overall appeal of the establishment. Couples considering a romantic getaway may wish to choose rooms with more privacy options, ensuring a comfortable stay.

Another notable stay was from Noemi Leighton, who celebrated a birthday weekend at the hotel. She praised Room 6 for its luxurious features, including a freestanding bath, upscale toiletries, and thoughtful touches like coffee pods and fresh milk. Such individualized experiences demonstrate The City Hotel Chester's dedication to guest satisfaction.

Beyond the hotel itself, guests have the opportunity to explore some of Chester's most captivating attractions. Just a short drive away, Chester Zoo, Chester Cathedral, and The Grosvenor Museum provide enriching experiences for all visitors. This central location enhances the charm of The City Hotel Chester, making it a fitting choice for those wishing to experience the beauty and history of Chester.

In summary, The City Hotel Chester encapsulates quality, comfort, and exceptional service. It stands as a prime choice for travelers seeking a memorable stay in Chester, whether for work or leisure. With a compelling array of amenities and a focus on guest experience, it is no wonder that many are already planning their return. This hotel is not just a place to stay; it’s an experience to be cherished.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Kitchens in some rooms
Airport shuttle
Smoke-free

Not available at this property

Pool
Restaurant
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

GF
G F Jul 11, 2025
10

Stayed here for work. Amazing Hotel. Rooms are really high standard and so beautifully done. My room had a kitchenette which allowed me to make myself some food late in the evening after work. The team were very friendly and polite and the little bar area was great to be able to grab a drink after work and then a lovely coffee the following morning. I will be coming back and would definitely recommend.

AB
adrian batterley Jun 24, 2025
10

I really enjoyed my stay here. Service was excellent, Vicky was brilliant, very welcoming. I stayed in Room 8, visiting the area for work. Well set out, all open plan, really liked it. Thought it would be a great room to return to with my wife, then later realised I’d be mortified as there is no door to the bathroom. Can you imagine? Ask for a different style room if you visit with your significant other. The shower is open plan, no door. The water ran all the way into the main area of the room, so had to use the spare towels to mop up. Designers designing, I guess. The building is next to a rail line, but the passing trains do not cause too much of a nuisance. There is a microwave oven in the room, and a fridge. The point of milk and bottle of water is a lovely touch. It’s a half hour walk into Chester, no effort at all, free parking available in a public car park behind the hotel. This is a lovely apartment-hotel, one I’ll definitely use again next time I’m in Chester.

NL
Noemi Leighton Apr 20, 2025
10

We stayed at the city hotel for 2 nights for my partners birthday weekend away, before we even arrived Sophie was texting us to see if we needed anything and let us know our room was ready, and wow what a room! We stayed in room 6 which has a free standing bath and all the little Luxuries you could need, from coffee pods, tea, fresh milk to shower gels, shampoo and bath salts. The room is well presented and nicely laid out with a very comfy bed and soft furnishings giving that homely luxury feel. Sophie was always on hand only a text away and willing to answer any questions or queries we had, as well as providing our welcome drinks on arrival and making sure our room had extra towels and toiletries on day 2 of our stay. I would HIGHLY recommend the city hotel Chester for a weekend get away and cannot thank Sophie enough for all the effort she puts into looking after her guests.

Location & neighborhood

Where you'll find The City Hotel Chester

Chester, United Kingdom

Based on sightseeing, recreation, and getting around

  • Chester 54 min Walk
  • Bache 1 hr 5 Walk
  • Brewery Arms PH 1 min Walk
  • Manchester Airport 50 min Car · 1 hr 43 Transit
  • Liverpool John Lennon Airport 44 min Car · 1 hr 27 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Chester. Distances are rough real-world times, not straight-line.

Chester Zoo 47,477 reviews

Chester Zoo

Chester CH2 1LE, United Kingdom

4.7 · Zoo
Chester Cathedral 9,915 reviews

Chester Cathedral

St Werburgh St, Chester CH1 2DY, United Kingdom

4.7 · Cathedral
Chester City Walls 2,247 reviews

Chester City Walls

City Walls, Chester CH1 2JH, United Kingdom

4.7 · Historical Landmark
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